TRAVEL WITH CONFIDENCE

COVID-19 TRAVEL GUIDANCE

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The Best At Travel Team Are Here To Help

With international travel opening up once more, we appreciate you may have questions regarding the UK Government’s new ‘traffic light’ system.

A summary on what the requirements will be for each colour can be found below or on the gov.uk website – please always check requirements before travelling as these can change at short notice.

Green List Destinations

  • You will not need to quarantine on return home to England
  • You will need to take a pre-departure test (rapid antigen or PCR) prior to your return flight home if you have not had both jabs 14 days prior to your arrival; children 10 years and younger are exempt
  • You will also need to take a pre-booked PCR test within two days of arriving back into England; children under 10 years are exempt

    Amber List Destinations

  • You will need to quarantine at home for 10 days on return to England if you have not received both jabs 14 days prior to your arrival
  • You will need to take a pre-departure test (rapid antigen or PCR) prior to your return flight home
  • For those who are fully Jabbed you will need to take a PCR test on Day 2; for those not fully jabbed you will also need to take a PCR test on Day 8 after arriving back into England
  • For those not fully jabbed, you have the option of taking a PCR test on Day 5 as part of the Test to Release scheme; if your test comes back negative you can end your quarantine early
  • Children under the age of 18 are not required to quarantine for 10 day if they are returning from amber countries.

    Red List Destinations

  • You will need to quarantine in a government appointed hotel for 10 days on return home to England; you will be liable to cover the costs of this quarantine
  • You will need to take a pre-departure test (rapid antigen or PCR) prior to your return flight home
  • You will also need to take a PCR test on Day 2 & Day 8 after arriving back into England


    Information Regarding Upcoming Departures

    If you have any questions regarding an upcoming departure please contact us via the contact details provided in your booking confirmation. If your departure date is within five days then you can also email us at salesoperations@bestattravel.co.uk with your booking reference number and departure date in the subject line.

    Our Flexible Booking Promise

    Here at Best at Travel we realise that during these uncertain times our customers require reassurance more than ever. We are working closely with our airlines and resort partners around the world to ensure they’re implementing appropriate hygiene, safety and social distancing measures. And with our Flexible Booking Promise you can have peace of mind to book with confidence.

    We are pleased to offer a range of flexible booking options if your holiday is unable to proceed as planned due to Covid-19. Alongside our own revised booking conditions, we offer a range of flexible terms including:

    1. Securing your holiday with a £99pp deposit when booking 12 weeks or more in advance of your departure date, with the option of paying your remaining balance in as little or as many instalments as you wish

    2. Amending your holiday free of charge up to 21 days prior to departure with the option of:

  • Postponing your holiday to a later date (subject to availability & seasonal rate differences)
  • Moving your deposit to another holiday booking, including to a different destination
  • Making a name change on your booking free of charge, where also permitted by your booked airline


    3. If you are travelling to destination with turns red you can choose to cancel your holiday in return for a credit for all payments made towards a future booking if you are not in a position to confirm new travel dates

    4. Delaying your balance payments subject to airline ticketing deadlines and accommodation booking terms

    5. If you are travelling to a destination which turns red, you can choose the option of a non-refundable Refund Credit Note (held for 12 months for use towards a future holiday), of re-booking or a refund in the event your holiday is cancelled due to Covid-19 restrictions

    6. If you are travelling to a Green, Amber or Amber Plus destination, we can assist with dates changes for the applicable amendment fees, subject to terms and conditions. Please ask your agent for more information on these

    Our expert travel team is on hand to explain these options to you and talk through the specific terms and conditions of your holiday, giving you the confidence to make an informed decision.

    Our Financial Protection Promise

    All our holidays are financially protected by our ATOL bonding, meaning your money is in safe hands. And after 30 years of operating through the ups and downs of the travel industry, we are well positioned to navigate through the current challenges our industry is facing.



    * Covid-19 restrictions are defined as follows:

  • Where travel to the destination would contravene the travel advice issued by the UK Government and FCDO
  • There are entry restrictions imposed by a country to UK residents where there is a legal obligation to quarantine (as opposed to self-isolation) for more than 3 days on arrival
  • Where there are visa suspensions meaning guests are denied entry to the destination
  • If there is a UK government and FCDO requirement to quarantine (as opposed to self-isolation) at home or in a managed quarantine hotel on return to the UK


    **our flexible booking options are applicable to holidays booked between 23 March 2020 & 31st October 20201 and are subject to the specific terms and conditions of your holiday, depending on the flexibility offered by individual hotel and airline suppliers. While we have worked hard to provide you with as much flexibility as possible, there will be some instances where there is less flexibility. Any non-flexible or non-refundable elements of your holiday will be confirmed to you at the time of booking by your personal travel expert.

  • Why choose Best At Travel?

    EXPERTISE

    We have first-hand knowledge of the destinations we sell. Travel is our passion.

    SERVICE

    We’re proud to have a high number of loyal customers and 98% of our customers consider our service to be excellent.

    VALUE

    We constantly negotiate exceptional hotel deals and exclusives for our customers.

    TRUST

    We are a privately owned family company with offices in the heart of London.

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